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Secure Site

Your Details

Registration

We do not require that you provide any information, nor create a username and password other than for purposes of purchasing products from our web site. In addition, the option of creating a username and password is provided only in the event that customers plan to use our site to purchase products from our web site in the future and would like to keep their contact information on file with us for that purpose. Upon registering, users will receive confirmation that their information has been placed on file with us and, when applicable, a username and password have been created. Your address details are not required for registration and will only be required during a purchase from Tiles Direct.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

How Do We Use the Information We Collect?

When you become a Tiles Direct member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender. Tiles-Direct.com will NOT share data with trusted partners to help us perform statistical analysis. Your contact information is solely used to verify and process each transaction in real time via Worldpay and solely to process your order. This information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.

Correcting/Updating Your Personal Information

After becoming a Tiles Direct member you may correct/update your personal information by clicking on the 'My Account' link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, please contact us trough the 'Contact Us' section.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information about our Userbase with our partners and advertisers.

Personally identifiable information

We only store information that you provide and choose to store in your account profile.
We do not share your profile with other third parties.

Agents

We use an outside shipping company to fulfill orders. These companies do not retain, share, store or use personally identifiable information for any other purposes. Service Providers. We use Worldpay to provide credit card processing on our site. Worldpay is prohibited from using your personally identifiable information for any other purpose.

Other Third Parties

We also use various shipping providers that are prohibited from using your personally identifiable information for any other purpose.

Site Security

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

If you have any questions about security on our Web site, you can send an email to us at info@tiles-direct.com

Site Security

All Tiles-Direct.com employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department.

Credit Card Information

Credit Card details are only required during a purchase from our website. The details are collected on Worldpays' secure site and only used for processing by Worldpay. We do not see or store your credit card details on our site.

ID [Address] Verification

We use Worldpay to verify your credit card billing information, in order to ensure that the user is the person identified on the credit card and to insure against fraud.

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