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Browse our Customer Testimonials


Ted Baker Tiles

Was worried about ordering after reading some negative reviews however Tiles Direct were the only company that stocked the tiles I wanted. Ordered my tiles Wednesday, delivered free on Friday as promised. I telephoned Thursday to double check delivery and staff were very friendly. All tiles wrapped well and all perfect. Even delivery driver was very helpful. Would highly recommend.

Great customer service

My first time buying tiles for my first house project and was so pleased that I went with tiles direct. I called and spoke to a really helpful sales assistant prior to my final order who assisted me and made sure I had the correct tiles for my project. I was thrilled when I received my tiles less than 48 hours later, great service, would definitely recommend. Thank you
Liza Dresner

Fabulous response from Tiles Direct

We are a small charity with some horrible cracked floor tiles. I contacted Ish at Tiles Direct to get cost of replacement. Astonishingly he informed me they would be delivered the next day at no charge. What a hero and what a great service!

Great tiles at a good price...shame about high delivery charges

The tiles are lovely and exactly what I wanted and much cheaper than I'd seen anywhere else, so perfect for my project. They arrived really quickly and well packaged. My only disappointment was the (very high) delivery charge. My order was quite small but sadly they only do one level of charge no matter the size of the order. They were still cheaper than anywhere else, it was just a bit of a sting!
Faiyaz Sheikh

Wall and floor tiled

Just wanted to thank the team at Tiles Direct for the help they gave me to choose the adequate tiles for my project . My Wife is over the moon with her tiles ( and so is the mother in law) .Great Service Great advice and Good people . Thank you Tiles Direct
Jenny stevens

Great company

Fantastic service ... Helpful staff Packed well and delivered on time Will be using again
Marnie Haslam


Having searched and searched for the perfect tile for our 'big project' we found exactly what we wanted, for the price we wanted to pay from Tiles Direct. The whole process was so simple and efficient. Firstly we ordered a sample that was sent free of charge - the sample tile matched the description and our expectations beautifully.Our order arrived promptly, well packaged arriving exactly to the agreed delivery dates.The tiles are beautiful, wonderful quality at a great price. The process has been brilliant and I couldn't fault Tiles Direct in anyway - we have achieved a perfect project within the budget we had.

Quartz tiles

Having spent quite some time looking and comparing Quartz tiles on the Internet, I was happy with the sample tile I received from Tiles Direct so went ahead and ordered 27 metres, the tiles were delivered the very next day and were of fantastic quality. I am very pleased with both the product and the service provided by Tiles Direct and would definitely use this company again. Well done guys!